Free Customer Service Training Leading to Nationally Recognized Certification Offered at Goodwill Job Connection Center


Register now for session starting Nov. 18

ST. PETERSBURG, FLA. – Goodwill’s Job Connection Center in St. Petersburg is offering free customer service training leading to National Retail Federation (NRF) Certification in Retail Customer Service and Sales.

The training will consist of four three-hour sessions teaching soft skills that enhance employability, coupled with a three-day NRF certification training that culminates with completion of NRF Certification, a nationally recognized credential.

The training will take place at the Job Connection Center inside the Goodwill store at 2550 34th St. N., St. Petersburg, 33713. Classes for the training and certification will take place the following dates:

Session starting Nov. 18
Soft Skills training – Nov. 18, 25, Dec. 2 and 9, 10 a.m. – 1 p.m.
NRF Certification  — Dec. 3, 4 & 5, 10 a.m. – 4 p.m.

Participants who complete the training will receive a $50 Goodwill gift card, job placement assistance, and enjoy opportunities for paid internships.

To register, call Goodwill Job Connection at 727-321-7337.

The customer service training is funded by CareerSource Pinellas as part of the Career Pathways partnership between Goodwill Industries-Suncoast, CareerSource Pinellas and PERC (People Empowering & Restoring Communities).

The Job Connection Center is operated by Goodwill Industries-Suncoast, a 501(c)(3) nonprofit organization whose mission is to help people achieve their full potential through the dignity and power of work. The organization’s successful donated goods retail operation helps support its human services in 10 counties in West Central Florida including employment services, training and job placement for people with disabilities, a children’s literacy program, affordable apartment communities for seniors and people with disabilities, and community corrections programs. For more information, visit

2019-10-29T16:55:33-04:00October 18th, 2019|